Goal Intelligence
Understand what customers want AI to accomplish
Find an orange reading lamp under $150.
Millions of consumers are using AI to find, compare, and buy products. Intents helps you understand and improve their journeys.
Intents helps businesses understand and better service those journeys.
Your customers tell AI what they want. Intents helps your business understand and respond to those goals.
Intents connects current customer goals to the data, decisions, and merchant-controlled experience behind the journey.
Understand what customers want AI to accomplish
Find an orange reading lamp under $150.
Decipher AI traffic hitting your website
Exact match
Focus Grid Desk Lamp
Near miss
Chroma Studio Lamp
Give customer agents a clear path through your business
Products
Inventory
Policies
Next action
See where customer-agent journeys succeed or stall
See how well AI can complete real customer journeys with your business, from understanding the customer’s goal to reaching the right next step.
Get insights into:
CUSTOMER JOURNEY 02
Find a travel-ready dog carrier under $120.
GOAL CONTEXT RETAINED
WHERE AI LOST THE JOURNEY
Cabin-size dimensions were missing before the final product step.
NEXT IMPROVEMENT
Add verified cabin dimensions and current availability to the merchant response.
Millions of consumers are using AI to find, compare, and buy products. Intents helps you understand and improve their journeys.